Shipping policy
Thank you for choosing Create Creatine Gummies! We are excited to get your order to you as quickly as possible. Please review our shipping policy below for all the details.
Order Processing Time:
- Orders are typically processed within 1–3 business days (excluding weekends and holidays).
- Once your order is processed, you will receive an email with tracking information.
Shipping Methods & Rates:
We offer various shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and preferred shipping method.
- Standard Shipping: Delivered within 5–7 business days.
Note: Delivery times may vary depending on location, weather, and carrier delays.
Free Shipping:
- We offer free standard shipping on all orders over $50 within the United States.
International Shipping:
- We currently ship to select international locations. Shipping fees and delivery times will be calculated at checkout.
- Please note that import duties, taxes, and other fees may be charged upon delivery depending on your country's regulations. These charges are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email to monitor the status of your package. If you have any issues tracking your order, please feel free to reach out to our customer support team at support@create-gummies.com.
Lost or Damaged Items:
If your order is lost or damaged in transit, please contact us at support@create-gummies.com immediately. We will work with you to resolve the issue and ensure that you receive your order in good condition.
Changing or Cancelling Orders:
We process orders quickly to get them to you as soon as possible. If you need to change or cancel your order, please contact us within 24 hours at support@create-gummies.com. After this period, we may not be able to modify or cancel your order, but we will assist you with returns or exchanges if needed.
Customer Support:
For any shipping-related questions, please feel free to reach out to us at support@create-gummies.com. Our team is here to help and ensure you have a smooth shopping experience!